Athene partners with Salesforce.com and Oracle to implement their Cloud-based CRM products.  Athene has assisted hundreds of organizations implement CRM solutions over the last few years.  Athene specializes in end-to-end CRM product implementations, and in integrating such solutions with other internal and external applications.  Our experience spans across tiers of companies ranging from Fortune 100 to midmarket firms.  And these are spread across several industry verticals including Financial Services (Banks, Insurance Companies and Investment Management), Pharmaceuticals, Travel & Transportation, Pharmaceuticals, Health Care, Manufacturing, Retail, Food Services, etc.  Athene has also leveraged CRM products as technology platforms to build creative solutions to solve business problems for the clients.  Athene’s CRM implementations have ranged from supporting a handful of users in a single location to several thousands of users across continents.

Athene works with Salesforce.com, Oracle CRM on Demand, Oracle Fusion CRM and Oracle CCX products.

Athene offers the following CRM product implementation services:

• Pre-Implementation Services
• Business Requirements Analysis
• CRM Roadmap Definition
• CRM Product Selection/Evaluation Assistance
• Social CRM Strategy Definition
• Mobile CRM Requirements Definition
• Implementation Services
• CRM Process Design
• Application Architecture Definition
• CRM Application Design
• Application Configuration
• Configuration/Integration of Social CRM products
• Configuration for Mobile Devices
• Development of integrations
• Process Automation/Workflow Configuration
• Data Migration
• Reports/Analytics Development
• User and Administrator Training
• Post-Implementation Services
• CRM Application Support
• Periodic Health Checks